Commercial Sales Director

# Commercial Sales Manager – SaaS

## Company Overview

We are a fast-growing global SaaS technology company providing a market-leading customer engagement and journey orchestration platform. Our solutions empower businesses to build meaningful customer relationships through personalized, data-driven communications across multiple digital channels.

We are a collaborative, passionate, and high-performing organization that values teamwork, accountability, curiosity, and continuous learning. We believe in setting high standards, encouraging individual ownership, and fostering a healthy work-life balance while creating opportunities for our people to grow and make a meaningful impact.

We are looking for individuals who thrive in dynamic environments, embrace challenges, and are motivated to contribute to the growth of a global technology business.

## Position Overview

This is a SaaS commercial sales leadership role responsible for managing and developing a team of Commercial Account Executives.

The successful candidate will be passionate about helping mid-market and fast-growing commercial businesses improve customer engagement and communication. You will be responsible for building a high-performing sales team, driving new customer acquisition, and expanding existing client relationships.

The ideal candidate will have at least 2 years of successful experience leading and developing quota-carrying sales professionals within a high-growth, fast-paced, and competitive market.

Your team will manage the full customer lifecycle across mid-market and commercial accounts, requiring a strong track record in generating new business, developing existing accounts, and delivering predictable revenue growth.

As a frontline sales leader, you will demonstrate strong commercial acumen, coach your team through shorter and multi-stakeholder sales cycles, and actively participate in strategic prospect and customer engagements.

## Key Responsibilities

• Recruit, develop, and lead a high-performing team of Commercial Account Executives.
• Develop and execute scalable strategies for customer acquisition, sales velocity, and account expansion across the commercial territory.
• Drive consistent achievement of sales targets by actively managing pipeline health, conversion rates, and quarterly and annual performance.
• Collaborate with cross-functional teams, including Business Development, Marketing, Solution Consulting, Customer Success, and senior leadership, to maximize regional pipeline generation.
• Coach sales representatives throughout the entire sales cycle, participate in strategic deals, and ensure accurate, data-driven sales forecasting.
• Represent the company effectively in prospect, customer, and industry engagements.
• Balance long-term territory planning with hands-on, day-to-day sales execution.
• Contribute proactively to the broader sales leadership team and regional business strategy.

## Requirements & Qualifications

• Minimum of 2 years of successful sales management experience leading quota-carrying Account Executives within a B2B SaaS environment. Commercial or mid-market experience is preferred.
• Proven ability to recruit, retain, motivate, and develop high-performing sales professionals.
• Demonstrated success managing full-cycle SaaS sales, including outbound prospecting, deal qualification, new customer acquisition, and account expansion.
• Strong track record of managing high-velocity sales cycles with disciplined pipeline management and accurate forecasting.
• Excellent cross-functional collaboration skills, particularly with Business Development, Marketing, Customer Success, Legal, and Sales Operations.
• Outstanding verbal, written, and presentation skills, with the ability to engage commercial and mid-market decision-makers.
• Strong commercial negotiation and deal-structuring capabilities.
• Excellent business acumen and the ability to engage stakeholders across marketing, product, and technical functions.
• Familiarity with digital, mobile, and customer engagement trends.

**Preferred Qualifications**

• Previous experience selling Mobile, CRM, or Marketing Technology (MarTech) solutions.
• Experience building and scaling sales teams within a high-growth or startup technology environment.